Testimonials
Joseph Vanfonda - CEO, Disabled Veterans National Foundation
At DVNF, we greatly appreciate the seamless integration of your services into our operations. PRS not only provides us with efficient product processing but also ensures that our donors receive outstanding service. The reliability and responsiveness of your team have been instrumental in strengthening our donor relationships, allowing us to focus on expanding our mission to support disabled and at-risk veterans.
It’s inspiring to see PRS continue to innovate and enhance the donor experience. We look forward to growing together and leveraging your expertise to further our impact.
Leslie Pihonak - Director of Development, Marketing + Communications, ECAD:
As a small nonprofit, efficiency is crucial. The team at PRS understands that. They are always helpful and responsive to all of our challenges. Partnering with PRS for our caging needs has allowed my organization to expand our direct mail program by 300%! Their services have been key in our ability to transition into larger-scale acquisition initiatives to support our growing nonprofit. We are very grateful for our partnership.
Joseph Lam - President and CEO, Nora Lam Ministries:
It is so nice to have a caging service that helps with our direct mail campaigns. If we had to do counting and tracking, we would not be able to keep it accurate. I highly recommend PRS for their fine work and responsive service.
Mary Lambert - International Development Director, Society of the Little Flower:
PEP Response Systems has been one of the best decisions I have made as the International Development Director at the Society of the Little Flower. With 29 years of experience in fundraising, I have witnessed significant changes and understand the importance of adapting to this ever-evolving field. Initially, I was hesitant to outsource the processing of our incoming mail, but the Client Services team at PEP Response Systems has made the transition seamless.
Their dedication ensures smooth collaboration between our in-house staff at the Society and the PEP team. Despite the learning curve of familiarizing themselves with our unique approach to donor correspondence, they have integrated so well that it feels as if they are working right alongside us. I highly recommend taking the leap—just as I did!
Kelly Jones - Director, Veterans of Foreign Wars
Since August 2022, the Veterans of Foreign Wars (VFW) has partnered with Pep Response Systems (PRS) following a very long-standing relationship with our previous caging provider. Transitioning such a critical function required a partner who could quickly understand both the scale of our program and the urgency with which donor contributions must be processed.
From the outset, PRS recognized our expectations and demonstrated a clear understanding of the importance of processing VFW’s donations both accurately and efficiently. Their team has consistently shown a strong commitment to operational excellence, ensuring that contributions are handled in a timely manner to support our mission and maintain donor confidence.
Collaboration is essential in managing a nationwide fundraising program of our size, and PRS has proven to be a responsive and engaged partner. We have been particularly pleased with the constant, open flow of communication and their willingness to proactively address challenges as they arise.
Additionally, PRS maintains a strong working relationship with the United States Postal Service, which plays a vital role in ensuring reliable mail handling and delivery, an important component in the overall success of our direct response efforts.
We value the partnership we’ve built with PRS and appreciate their ongoing support in helping us serve veterans, service members, and their families.
Regina Salta - Executive Director, National Caregiving Foundation:
PRS provides a 360-degree service for us, including the packaging and shipping to support our “Care to Share” program for caregivers across the United States of America.
I’d like to praise you on the “team” effort for ideas and quick responses to any questions or following up on mailings and always being clear on all the accounting/bookkeeping in a timely manner.